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Privacy Policy

Personal information collection

Your privacy is important to Loluli’s Fir & Fish (hereafter ‘Loluli’s’). This privacy statement provides information about the personal information that Loluli’s collects, and the ways in which Loluli’s uses that personal information.

Loluli’s may collect and use the following kinds of personal information:

  • Information about your use of this website (including page visits, session time, etc)
  • Information that you provide using for the purpose of registering with the website (including name, telephone number, and email address)
  • Information about transactions carried out over this website
  • Any other information that you send to Loluli’s

Using personal information

If you agree, Loluli’s may use your personal information to:

  • Administer this website
  • Personalise the website for you
  • Enable your access to and use of the website services
  • Send you products that you purchase
  • Supply to you services that you purchase
  • Send you statements and invoices
  • Collect payments from you

Where Loluli’s discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be able to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Loluli’s may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Loluli’s will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Loluli’s will securely store all the personal information you provide.

How long we retain your information

In principle, your personal data should not be held for longer than is required under the terms of our contract for services with you. If Loluli’s collects any personal data as part of our meetings and then you decide not to proceed with any of our services, we will not retain your personal data for longer than two years.

You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests, as noted above.

How you can access the information we hold about you

You have the right to request a copy of the information that Loluli’s holds about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details noted below.

When your personal data is processed by automated means, you have the right to ask us to move your personal data to another organisation for their use.

We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, Loluli’s may use cookies to help remember and process the items in your shopping cart. They are also used to help us to understand your preferences based on previous or current site activity, which enables Loluli’s to provide you with improved services.

Loluli’s also use cookies to help compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save users’ preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

Loluli’s may also use trusted third-party services that track this information on their behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Other Websites

This website contains links to other websites.

Loluli’s is not responsible for the privacy policies or practices of any third party.

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner’s Office
Wycliffe House
Water Lane

0303 123 1113 (local rate)

Updating This Statement

Loluli’s may update this privacy policy by posting a new version on this website.

Checking this page occasionally will keep you up to date with any changes to this policy.

This privacy policy was last updated on 13/03/2023.

Contact Loluli’s

If you have any questions about this privacy policy or Loluli’s treatment of your personal information, please write:

English Law

The Website and its contents are governed by English law.